Terms of Service

Welcome to Tidyspark Cleaning Agency. These Terms of Service ("Terms") govern your use of our website located at tidyspark.world and any related services operated by Tidyspark ("we," "our," or "us"). By accessing or using our website and services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our services.

These Terms apply to all visitors, users, and others who access or use our services. We reserve the right to update these Terms at any time without prior notice. Your continued use of our website following any changes constitutes acceptance of the new Terms.

Tidyspark Cleaning Agency provides professional cleaning services for residential and commercial properties in Metro Manila and surrounding areas. Our services include but are not limited to:

• Residential home cleaning and maintenance
• Commercial office cleaning services
• Deep cleaning and sanitization services
• Post-construction cleanup
• Move-in and move-out cleaning
• Regular maintenance cleaning schedules
• Special event cleaning services

All services are provided by trained and insured cleaning professionals using professional-grade equipment and eco-friendly cleaning products. Service availability may vary based on location and scheduling requirements.

Booking Process

Services can be booked through our website, phone, or email. All bookings are subject to availability and confirmation. We reserve the right to refuse service to anyone for any reason at our sole discretion.

Payment Terms

Payment is due upon completion of services unless other arrangements have been made in advance. We accept cash, credit cards, and bank transfers. A deposit may be required for large or specialized services.

Cancellation Policy

You may cancel or reschedule your service appointment with at least 24 hours notice. Cancellations made with less than 24 hours notice may be subject to a cancellation fee. In case of weather-related cancellations for outdoor services, we will work with you to reschedule at no additional charge.

Pricing

All prices are listed in Philippine Peso (PHP) and are subject to change without notice. Additional charges may apply for extra services, difficult access, excessive clutter, or special requirements disclosed after the initial booking.

The website and its original content, features, and functionality are and will remain the exclusive property of Tidyspark Cleaning Agency and its licensors. The website is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

User License Grant

We grant you a personal, non-exclusive, non-transferable, and revocable license to access and use our website for its intended purposes. This license does not include any resale or commercial use of our website or its contents.

User Content

By submitting content to our website (such as reviews, testimonials, or photos), you grant us a worldwide, royalty-free, sub-licensable, and transferable license to use, host, store, reproduce, modify, create derivative works, communicate, publish, publicly perform, publicly display and distribute such content.

In no event shall Tidyspark Cleaning Agency, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the website or services.

Service Guarantee

We stand behind the quality of our work. If you are not satisfied with our cleaning service, please contact us within 24 hours, and we will return to re-clean the specific areas of concern at no additional charge.

Insurance and Bonding

Our company is fully insured and bonded. We maintain liability insurance to protect our clients and our team members. In the unlikely event of damage to your property caused by our negligence, we will work with you to resolve the matter promptly and fairly.

These Terms shall be interpreted and governed by the laws of the Republic of the Philippines. Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in Metro Manila, Philippines, in accordance with the rules of the Philippine Dispute Resolution Center, Inc. (PDRCI).

Jurisdiction

You agree to submit to the exclusive jurisdiction of the courts of Metro Manila, Philippines for the resolution of any disputes not subject to arbitration, including enforcement of any arbitration award.

Dispute Resolution

Before initiating any formal dispute resolution process, we encourage you to contact us directly to discuss any concerns. Most disputes can be resolved informally and quickly by contacting our customer service team.

Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our website and services.

Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. The waiver of any such right or provision will be effective only if in writing and signed by our authorized representative.

Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and void. We may freely assign or transfer these Terms without restriction.