Cookie Policy
Understanding how Tidyspark uses cookies to enhance your experience
Our Commitment to Transparency
At Tidyspark Cleaning Agency, we believe in complete transparency about how we collect, use, and protect your information. This Cookie Policy explains what cookies are, how we use them on our website, and your rights regarding cookie management. We are committed to protecting your privacy while providing you with the best possible service experience.
What Are Cookies?
Understanding the basic technology that powers your browsing experience
Definition
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. These files contain information that helps websites remember your preferences and improve your browsing experience. Think of cookies as digital notes that websites leave on your device to recognize you when you return.
Data Storage
Cookies store small amounts of data locally on your device, containing information about your preferences and browsing behavior.
Personalization
They help websites remember your login status, language preferences, and other settings to provide a personalized experience.
Analytics
Cookies enable website owners to understand how visitors interact with their site, helping improve user experience and functionality.
Types of Cookies We Use
We use different types of cookies to serve various purposes and enhance your experience
Essential Cookies
These cookies are absolutely necessary for our website to function properly. They enable basic features like page navigation, access to secure areas, and form submissions. Without these cookies, the website would not work as expected, and some functionality would be unavailable.
Examples Include:
- • Session management cookies
- • Security authentication tokens
- • Shopping cart functionality
- • Load balancing cookies
Characteristics:
- • Cannot be disabled
- • Usually session cookies (deleted when browser closes)
- • Essential for website operation
- • Do not collect personal information
Performance & Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve our website's performance, identify popular content, and optimize user experience.
Data Collected:
- • Pages visited and time spent
- • Click-through rates
- • Bounce rates
- • Popular service pages
Tools We Use:
- • Google Analytics
- • Heat mapping tools
- • A/B testing platforms
- • Performance monitoring
Functionality Cookies
These cookies allow our website to remember choices you make and provide enhanced, more personal features. They may also be used to remember changes you've made to text size, fonts, and other customizable elements of the website.
Preferences Stored:
- • Language preferences
- • Regional settings
- • Accessibility options
- • Service area selections
Benefits:
- • Personalized content
- • Remembered settings
- • Improved user experience
- • Tailored recommendations
Marketing & Advertising Cookies
These cookies track your online activity to help advertisers deliver more relevant advertisements or limit the number of times you see an advertisement. They also help measure the effectiveness of advertising campaigns.
Important Note:
Tidyspark currently does not use marketing or advertising cookies. If we decide to implement these in the future, we will update this policy and obtain your consent before doing so.
How We Use Cookies
Understanding the specific purposes for which we implement cookies on our website
Website Security
Cookies help maintain the security of our website by authenticating users and protecting against fraudulent activities. They ensure that only authorized users can access certain areas and features.
Performance Optimization
We use cookies to analyze website performance, identify bottlenecks, and optimize loading times. This helps us provide you with a fast, responsive browsing experience.
User Experience
Cookies remember your preferences, such as language settings and service area, to provide a personalized experience that makes using our website more convenient.
Analytics & Insights
We analyze website traffic patterns and user behavior to understand which services are most popular and how we can improve our offerings to better serve you.
Customer Support
Cookies help our customer support team provide better assistance by remembering your session information and service preferences when you contact us.
Service Booking
When you book our cleaning services, cookies help maintain your booking information and ensure a smooth checkout process without losing your progress.
Managing Your Cookie Preferences
You have full control over how cookies are used on your device
Browser Settings
Most web browsers allow you to control cookies through their settings. You can choose to block all cookies, delete existing cookies, or set preferences for specific websites.
Our Cookie Settings
We provide a cookie consent banner when you first visit our site, allowing you to choose which types of cookies you're comfortable with us using.
Opt-Out Tools
For analytics and advertising cookies, we provide opt-out options and links to third-party tools that allow you to manage your preferences.
How to Manage Cookies in Popular Browsers
1 Google Chrome
- Click the three dots menu → Settings
- Go to Privacy and Security → Cookies and site data
- Choose your preferred settings
2 Mozilla Firefox
- Click the menu button → Settings
- Go to Privacy & Security
- Configure cookies under Cookies and Site Data
3 Safari
- Go to Preferences → Privacy
- Manage website data settings
- Choose to block or allow cookies
4 Microsoft Edge
- Click the three dots menu → Settings
- Go to Site permissions → Cookies and site data
- Configure your cookie preferences
5 Mobile Browsers
- Access browser settings/options menu
- Look for Privacy or Security settings
- Manage cookies and site data
Important Note
Disabling certain cookies may affect website functionality. Essential cookies cannot be disabled as they are necessary for the website to work properly.
Third-Party Cookies
Understanding cookies from external services integrated into our website
What Are Third-Party Cookies?
Third-party cookies are set by external services that are integrated into our website, rather than by our own domain. These services help us provide enhanced functionality and analyze website performance.
Google Analytics
We use Google Analytics to understand how visitors interact with our website. This helps us improve our services and user experience.
Purpose: Website analytics and performance monitoring
Data: Anonymous visitor behavior and page views
Duration: Varies by cookie type (session to 2 years)
Google Maps
For location services and mapping functionality, we integrate Google Maps to help you find our service areas.
Purpose: Map display and location services
Data: Location preferences and map interactions
Duration: Session-based
Live Chat Services
We may use live chat services to provide real-time customer support and assistance.
Purpose: Customer support and communication
Data: Chat conversations and session information
Duration: Session-based
Security Services
Security services help protect our website from threats and ensure safe browsing.
Purpose: Website security and fraud prevention
Data: Security-related information and IP addresses
Duration: Varies by service
Managing Third-Party Cookies
Third-party cookies are subject to the privacy policies of their respective services. You can manage these through the third-party providers' opt-out pages or through your browser settings. We recommend reviewing the privacy policies of these services to understand how they handle your data.
Cookie Duration & Storage
Understanding how long different types of cookies are stored on your device
Session Cookies
Session cookies are temporary cookies that are automatically deleted when you close your browser. They are essential for the website to function properly and remember your actions during a single browsing session.
Examples:
- • Shopping cart contents
- • Login session tokens
- • Form data during completion
- • Security authentication
Persistent Cookies
Persistent cookies remain on your device for a predetermined period, even after you close your browser. They help remember your preferences for future visits.
Duration Range:
- • Short-term: 1 day to 1 month
- • Medium-term: 1 month to 1 year
- • Long-term: Up to 2 years
- • User preference cookies: Until manually deleted
Our Cookie Retention Policy
| Cookie Type | Purpose | Duration | Can be Disabled |
|---|---|---|---|
| Essential Cookies | Website functionality | Session or up to 1 year | No |
| Performance Cookies | Analytics and optimization | Up to 2 years | Yes |
| Functionality Cookies | User preferences | Up to 1 year | Yes |
| Security Cookies | Authentication and security | Session or up to 30 days | No |
| Third-party Cookies | External services integration | Varies by provider | Yes |
Policy Updates & Changes
How we notify you about changes to our cookie practices
Regular Review
We review and update our Cookie Policy regularly to reflect changes in our practices, technology, or legal requirements.
User Notification
When we make significant changes, we will notify you through our website, email, or other appropriate means.
Consent Update
Material changes may require you to review and accept updated cookie preferences.
Stay Informed
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and similar technologies. Your continued use of our website after any modifications indicates your acceptance of the updated policy.
Questions About Our Cookie Policy?
We're here to help clarify any concerns about our cookie practices and data protection
Email Us
Send us your questions about our cookie policy or data protection practices.
[email protected]Visit Us
Come to our office to discuss privacy and data protection in person.
SM Mall of AsiaSeaside Boulevard
Pasay City, Metro Manila 1300
Philippines